Negotiations - Evolving Client Expectations

2 CREDITS

ELEARNING

It's important to be aware that clients' interests may change over time. To help you adapt to this, we've developed a 2-hour course that will teach you how to recognize changes in your client's position, reframe negotiations to accommodate new interests, and guide your clients toward offering concessions when necessary. Additionally, the course will help you find alternative solutions to unexpected challenges, enabling you to better assist your clients in navigating the negotiation process.

Course Completion Outcomes:

•    Identify when a client's interest changes during the negotiation process.

•    Demonstrate how to reframe a negotiation position to reach the desired outcome.

•    Discuss alternatives to a client's perceived position.

•    Identify when and describe how to advise clients to offer concessions in a negotiation.

CRS Designation

Lifelong Learning

Certification

CE Credits

What you will learn

•    Identify when a client's interest changes during the negotiation process.

•    Demonstrate how to reframe a negotiation position to reach the desired outcome.

•    Discuss alternatives to a client's perceived position.

•    Identify when and describe how to advise clients to offer concessions in a negotiation.

Cancelation Policy

Default Policy: Unless otherwise stated, RRC classes operate under the following cancellation policy:

RRC, RRC States, and licensees reserve the right to cancel any scheduled course. If a course is cancelled, registrants will be notified via email or phone and will be given a full refund. RRC, RRC States, and licensees are not responsible for any expenses incurred by the registrant due to cancellation. Class cancellations by a participant will be accepted until one week prior to the event. Cancellations will be refunded minus a $25 administrative fee. No shows will be charged the full registration amount.