How to Handle Virtual Negotiations

1 Credit cast Recordings
highlight_off CRS Designation   done Maintenance   highlight_off Certification   highlight_off CE Credit

CRS Week 2020 was September 21 - 25, 2020.  This fourth webinar was presented on September 24, 2020, by Dale Carlton, CRS.  This is a FREE Webinar available to everyone!  CRS Week 2020 is sponsored by Pillar To Post. Pillar To Post Home Inspectors is the largest and leading home inspection company in North America.

With the impacts of Covid-19, everything has changed. Even when you want to get together with someone it may not be feasible for one or both parties. The lasting impact of more and more online communications and meetings will play out for years to come in virtual negotiations. In this webinar, we will discuss how to handle virtual negotiations and focus on things you can do to overcome the challenges and be more successful.  

During this recording, you will learn how to recognize the challenges and frustrations encountered during virtual communications. You will identify how you can turn some of the challenges into advantages to become better negotiators. Also, we will discuss how to gain trust with the other party to increase the likelihood of a successful negotiation.

Meet Dale

Dale Carlton, CRS has worked as a real estate agent for over 20 years, and as an attorney for 19 years. Dale has worked with thousands of agents and attorneys to help them determine the best way to negotiate for their clients. He is a Professor teaching 5 master level courses, the past national president of RRC in 2015, and a national instructor focusing primarily on real estate related topics. You will enjoy his high-energy, humorous, and knowledgeable presentation.


Upon completion of the Virtual Negotiations Webinar agents will be able to:

  • Identify and overcome the challenges of virtual negotiations.
  • Recognize technical issues that must be addressed and how to best use technology to your advantage.
  • Discuss how to develop rapport and trust with a virtual negotiation.

    Default Policy: Unless otherwise stated, RRC classes operate under the following cancellation policy: &

    RRC, RRC States, and licensees reserve the right to cancel any scheduled course. If a course is cancelled, registrants will be notified via email or phone and will be given a full refund. RRC, RRC States, and licensees are not responsible for any expenses incurred by the registrant due to cancellation. Class cancellations by a participant will be accepted until one week prior to the event. Cancellations will be refunded minus a $25 administrative fee. No shows will be charged the full registration amount.


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